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DOI: https://doi.org/10.46502/issn.1856-7576/2022.16.03.16
Psychological and pedagogical features of training future
social service workers
Características psicológicas y pedagógicas de la formación de los futuros
trabajadores de los servicios sociales
Nataliia Zaveryko
nzaveryko@ukr.net
https://orcid.org/0000-0002-3331-5004
PhD in Pedagogics, Professor, Department of Social Pedagogy and Special Education, Faculty of
Social Pedagogics and Psychology, Zaporizhzhya National University, Zaporizhzhya, Ukraine.
Yuliana Matskevich
yuliana30-12@ukr.net
https://orcid.org/0000-0003-1341-9604
PhD in Pedagogics, Associate Professor, Department of Social Pedagogy and Special Education,
Faculty of Social Pedagogics and Psychology, Zaporizhzhya National University, Zaporizhzhya,
Ukraine.
Olena Balukhtina
balukhtina.olena@gmail.com
https://orcid.org/0000-0002-1085-6908
PhD in Historical Sciences, Associate Professor, Department of Social Work and Psychology,
Faculty of Social Sciences, National University Zaporizhzhia Polytechnic, Zaporizhzhya, Ukraine.
Oksana Sementsova
sementsova.ok@gmail.com
https://orcid.org/0000-0001-7666-2666
Candidate of Psychological Sciences, Docent, Department of Special Education, Faculty of Physical
Culture and Sport Management, National University Zaporizhzhia Polytechnic, Zaporizhzhya,
Ukraine.
Larysa Ivanova
Lar17115@ukr.net
https://orcid.org/0000-0002-9286-0264
Candidate of Philosophical Sciences, Associate Professor, Department of Pedagogy and
Psychology of Educational A ctivity, Faculty of Social Pedagogics and Psychology, Zaporizhzhya
National University, Zaporizhzhya, Ukraine.
Recibido: 18/05/22
Aceptado: 21/08/22
Abstract
The system of training future workers of social services is being transformed in connection
with a number of challenges in the social-economic sphere, significantly differentiating
within the EU countries. The purpose of the academic paper lies in analysing
psychological and pedagogical features in the educational training of social service
specialists using the example of EU countries. Methodology. A qualitative design based
Nataliia Zaveryko, Yuliana Matskevich, Olena Balukhtina, Oksana Sementsova, Larysa Ivanova
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on a content analysis of the legal framework, statistical data and analytical reports posted
on the website of the European Association of Schools of Social Work (2022) have been
used in the present research. The results show that social work as an educational training
program includes three educational levels: bachelor’s, master’s and doctoral studies. In
general, in the EU countries, general requirements regarding the structure and content of
educational programs are determined, which are established by legislation. Educational
programs are built on a competency-based approach, which involves the formation of
professional skills of specialists. Educational institutions specializing in the training of
social workers are also experience changes in curricula in accordance with changes in
social practice and European education standards, the growing role of practical
experience, internships, and research projects. The training programs use the
competency-based approach to overcome social problems and changes in social security
systems.
Keywords: social work, social work, social protection, training of social workers, social
security.
Resumen
El sistema de formación de los futuros trabajadores de los servicios sociales se está
transformando en relación con una serie de retos en el ámbito socioeconómico,
diferenciando significativamente dentro de los países de la UE. El propósito del trabajo
académico radica en analizar las características psicológicas y pedagógicas en la
formación educativa de los especialistas en servicios sociales utilizando el ejemplo de
los países de la UE. Metodología. En la presente investigación se ha utilizado un diseño
cualitativo basado en un análisis de contenido del marco legal, datos estadísticos e
informes analíticos publicados en el sitio web de la Asociación Europea de Escuelas de
Trabajo Social (2022). Los resultados muestran que el trabajo social como programa de
formación educativa comprende tres niveles educativos: licenciatura, maestría y
doctorado. En general, en los países de la UE se determinan requisitos generales en
cuanto a la estructura y contenido de los programas educativos, los cuales son
establecidos por la legislación. Los programas educativos se construyen sobre un
enfoque basado en competencias, lo que implica la formación de habilidades
profesionales de especialistas. Las instituciones educativas especializadas en la
formación de trabajadores sociales también están experimentando cambios en los planes
de estudio de acuerdo con los cambios en la práctica social y los estándares educativos
europeos, el papel cada vez mayor de la experiencia práctica, las pasantías y los
proyectos de investigación. Los programas de formación utilizan el enfoque basado en
competencias para superar problemas sociales y cambios en los sistemas de seguridad
social.
Palabras clave: trabajo social, trabajo social, protección social, formación de
trabajadores sociales, seguridad social.
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1. Introduction
The system of training future workers of social services is being transformed in connection
with a number of challenges in the social-economic sphere, significantly differentiating
within the EU countries. The migration and demographic crises in Europe, the growth of
youth unemployment, gender inequality, and the digitalization of labour markets have led
to the need to revise the educational system of training. In a number of the most
developed countries (Germany, Italy, France), the competency-based approach to
training has been implemented to train specialists capable of solving complex problems
regardless of the subsystem of the social sphere. Social work as a field of training involves
a combination of different disciplinary paradigms, which accordingly requires a review of
the psychological and pedagogical conditions for the training of specialists. “Social work
is both interdisciplinary and transdisciplinary, and draws on a wide array of scientific
theories and research” (European Association of Schools of Social Work, 2022). Social
work is based not only on theoretical fundamentals and studies, which are in constant
development, but also on theories from other humanitarian sciences, in particular,
pedagogy and psychology, social pedagogy. More and more attention is paid to empirical
investigations and research projects in the education of specialists. Teaching and learning
requires social work educators to use pedagogical approaches that ensure a thorough
understanding of real-life scenarios (Addo Koers & Timpson, 2022). Taking into account
the indicated changes in the training of specialists, it is relevant to study the features of
psychological and pedagogical conditions in the educational training of social service
specialists.
The purpose of the academic paper lies in analysing psychological and pedagogical
features in the educational training of social service specialists using the example of EU
countries.
2. Literature Review
The expansion of educational programs of social work and social services in higher
education in Europe had been taking place taking into account social-economic problems
and a high level of social cohesion (Lyons, 1999). The economic growth of the EU
countries contributed to full employment, and as a result, access to social security
systems and protection against such risks as illness, old age, disability, etc. However, the
emergence of new challenges in the social sphere led to the expansion of socially
vulnerable sections of the population. As a result, educational training programs that were
targeted at certain population groups required transformations (Campanini & Frost, 2004).
Several changes have taken place in education over the past decades due to declining
levels of social cohesion in many European countries (Laparra & Pérez-Eransus, 2012).
The training of social services workers has been affected by such changes as the
transformation of labour markets, the quality of employment, new labour models in
connection with digitalization during the transition to a global economy (Opač& Žganec,
2021; Vilka & Lotko, 2021). As a result, people, employed in various spheres of the
economy, became less protected, the level of access to social security decreased, which
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especially affects young people, migrants, and vulnerable segments of the population
(Foessa, 2019). The high level of unemployment and instability of employment have given
rise to an increase in the demand for social services from people without income. The
emergence of new types of families without the possibility of providing care to vulnerable
segments of the population, the aging of the population, the growing number of elderly
people requires changes in the psychological and pedagogical conditions for the training
of social service specialists (Martínez-Virto & Pérez-Eransus, 2018). The basic
tendencies that influenced the training of social workers were as follows: an increase in
demand for social services, budget adjustments and new functions in the management
of the social security system, causing the weakening of the model of social assistance,
which functioned on the basis of individual case management (Martínez-Virto & Sánchez-
Salmerón, 2019). The modern approach to social assistance involves a rapid professional
response with a strong bureaucratic component to control limited financial resources,
reflecting the new model of social security (Kloppenburg & Hendriks, 2021; Lazăr, 2021).
Therefore, the conditions for the training of specialists, focused on their competence
(knowledge, abilities, skills), are changing (Garrett & Bertotti, 2016; Ioakimidis, Santos &
Herrero, 2014; Karagkounis, 2016). The EU countries have been faced with a
fundamental task of political and social reconstruction of the education system, in the
context of which the competence of social workers is of central importance. This is due
to the fact that knowledge, abilities and skills combine a universal scientific basis and the
possibility of their adaptation to specific social contexts and problems. Education in the
field of social work should use the diverse experience of EU countries in solving social
issues in order to create future-oriented educational programs (Lorenz, 2021).
3. Methodology
A qualitative design based on a content analysis of the legal framework, statistical data
and analytical reports posted on the website of the European Association of Schools of
Social Work (2022) have been used in the present research. In order to assess the
psychological and pedagogical features in the educational training of social service
specialists on the example of the EU countries, the following countries were selected,
namely: Finland, France, Germany, Italy, Lithuania, and Cyprus. Various social-economic
prerequisites, the structure of labour markets and models of social security systems were
the main criteria for choosing these countries for the purpose of analysing the training
systems of social service specialists.
4. Results
In Finland, social work is an independent discipline in the system of training of specialists
in social services. Students study this discipline at the university on the basis of an
integrated research model. The study model is developed within the concept of a socially
oriented state (that is, a state that focuses on the welfare of citizens). Scientific disciplines
within the limits of social work include three levels of education: bachelor, master and
doctor of social sciences. Only those students who underwent training for five years at
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the university can submit an application for the position of professional social worker and
received a bachelor's degree in Finland in Finland (Lähteinen et al., 2017). In general,
Finland is one of the leading countries in the development of the system of training of
social service specialists. Social workers play a key role in the social service delivery
system, often working in a highly professional environment that includes, for example,
psychologists, medical practitioners, primary school teachers, early childhood nurses with
practice and labour market service experts, rehabilitation experts. In Finland, many
positions of practicing social workers remain free, despite the high level of educated
students in the country.
In Finland, among the main problems of social workers, bureaucracy in the management
system and a high level of workload. Therefore, social workers cannot concentrate on
systematic preventive work. In Finland’s training, emphasis is on research that study the
problems of social work in the country. Such broad multidisciplinary contextualization,
particularly in the social and behavioural sciences, typically limits curricula.
The system of higher education in social work in Finland includes two parallel systems of
educational institutions: polytechnics and universities. The education system clearly
distinguishes the goals of these types of educational institutions. Each establishment
owns its own learning profile. Education at universities includes research and the actual
training program for specialists who are closely related. The main task of the two types of
educational institutions is to conduct research and use their results in work and education.
Polytechnics are interdisciplinary institutions of higher education, which are focused on
the development of practical relations with the labour market, regional development,
solving social problems in the regions. Over the past ten years, thanks to the state
investment, the number of students who are studying in specialties in social work at six
universities in Finland has increased rapidly. At the same time, the number of students
who are enrolled in the programs of learning on social sciences are reduced. In a year,
about 350 new students are credited to the training programs for social work, which have
the right to get a bachelor's degree. Due to the large number of applicants and the
popularity of social work, applicants undergo a complex process of entrance exams.
Nevertheless, this also partially ensures the low level of screening and motivation of
students.
Most of the graduates are satisfied with the education environment, the content and
quality of study, as well as the level of research. Almost all the students enrolled receive
a bachelor or master degree. About 340 graduates annually receive an application for
work in social services. The next feature of the education system in the field of Finland's
social work provides for the autonomy of the country's universities. Educational
institutions in this way can determine the content of the training program and coordinate
them with the requirements of the labour market. Although general guidelines of the
structure and content of educational programs are legislatively set, faculties own powers
to determine the content of the program and targeted competencies, individual courses
for students (Lähteinen et al., 2017). In Finland, cooperation has been established within
the framework of the National University Network of Social Work (Sosnet), which enables
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active national management of education and discussion of the content and structure of
social work degrees. Curricula are based on social work courses and interdisciplinary
contextualization, particularly in the social and behavioural sciences. Educational
programs are compiled on the competency-based approach, which involves the formation
of professional skills of specialists. Education for training specialists in social work is
based on university researches in socіal scіences. Also in educational institutions,
students are provided with professional and practical knowledge, which makes it possible
to obtain the status of a qualified social worker. Education develops academic abilities
and at the same time research skills. In the learning process, students learn to understand
society based on a scientific approach, master the skill of critical target, which occupies
a central place in the curriculum. Thus, the Finnish system of education in social work is
an integrated research model, where studies are integrated into educational programs
(Lähteinen & Matthies, 2021).
The French education system applied for training future social workers is based on school
education and on-the-job training (internship). Practical activities of students always
occupy a significant part of the educational program. Various education reforms in France
(2007, 2011 and 2018) have ensured the change of educational programs of educational
institutions in accordance with changes in social practice and European education
standards. The main elements of these education reforms were as follows:
1. Establishing professional guidelines for skills, activities, training and certification
systems since 2007 structured diplomas, forasmuch as training programs is
organized around a defined list of skills. This has become a main basic change in the
culture of social work educational program. This has ensured increased mobility of
specialists and a more individualized educational career path. Individualization of
curricula is now a key main element of educational courses. Educational institutions
develop the content and structure of education for their combination with students’
courses. Students are given the opportunity to improve or get a certificate for the skills
that Gateway Systems have been purchased through the new mechanism.
2. A modern approach to alternative education has been implemented, which contributes
to the professionalization process transformation. Places of іnternship have becomе
a qualification spacе: the fiеld of internship of specialists is in contractual relations with
institutions for the traіning of socіal workеrs. Training is built on the basis of the tutoring
system. Managers offer internships based on expertise in which they are competent.
Internships in the French social services training system have always played a significant
role in education; however, recent reforms have structured and strengthened the
educational environment where theoretical and practical skills are formed. Reforming of
the French education system for social work specialists has ensured the transition from
preparatory schools to higher educational institutions. These reforms have enhanced the
role of research in education and ensured the acquisition of the necessary skills of social
workers (Bergougnan & Fondeville, 2021).
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In Germany, educational programs for training specialists in social work field are an
important part of professional training in accordance with social-economic challenges.
The process of academicization of social work, which had begun in the 1970s, became a
prerequisite for the emergence of modern structures and conditions of education in the
field of social work. After the establishment of applied sciences universities, they began
to offer social work programs. Currently, in Germany, they are called universities of
applied sciences (UAS). For 30 years, these programs have been merged into social work
programs in almost all educational institutions. However, in the field of social sciences,
many subjects and programs related to social work continue to exist. A feature of
Germany in the training of specialists is a scientific and pedagogical program with an
emphasis on social pedagogy that studied at universities. In some cases, through
universities are studied without disciplinary relations with educational sciences. In 2019,
132 362 students studied social sciences in Germany (including social work, social
sciences, sociology, social pedagogy, but excluding pedagogical sciences) (Statistisches
Bundesamt, 2022); and 94 801 of these students were women (Statistisches Bundesamt,
2022). Such statistics suggest that social work is still popular as a professional in women
in Germany. In the country, mainly social work courses are studied in educational
institutions, the organization of which lies with the state, Church, as well as more and
more cases of private financing. In recent years, the number of students is growing.
Today, almost all educational institutions offer magistracy programs in the field of social
work. Universities have a high level of influence on the development of social work.
Universities have a significant impact on representatives of the scientific community
thanks to the research activity and reputation built into their structure. Another feature of
education in Germany lies in the fact that score in the field of social work is significantly
different in different federal lands. Differences in the education system are manifested in
the duration of research, general structure and learning subcs. Therefore, it is impossible
to give an exact characteristic of models of training, subjects, structure and conditions of
education in the field of social work. Many federal districts have general features of
education, for example, by most students studying the methods of social work, the rules
of communication, law, sociology, psychology, and medicine during research. Many
German regions have developed double research models in the field of social work in
order to form practical experience. Faculties of social work are self -organized in the
Department of Social Work (FBTS, Fachbereichstag Soziale Arbeit). FBTS is the national
official representative of faculties and departments of social work in state and church
universities. Being the highest collegiate body of academic self-governance, FBTS brings
together the professional, educational and organizational activities of about 80 seats or
members. One result of FBTS’ work is the development of the Qualification Framework
for Social Work (Qualifkationsrahmens Soziale Arbeit QR SozArb) as a education
framework in the social work field in Germany. QR SozArb is a subject specific framework
for social work that defines key competencies in accordance with the Bologna Process.
In the preamble, the Social Work Qualification Framework refers to the international
definition of social work, describing competencies in accordance with the international
context. The document defines social, technical, and methodological and personnel skills,
takes into account the ethical component of the activity of a social worker. It has been
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also determined that skills are formed in a disciplinary, interdisciplinary or
transdisciplinary way (Laging, Schäfer & Lorenz, 2021).
In Italy, the training of social workers uses an approach based on competencies to
overcome social problems, challenges and changes in the social security system.
Education in the field of social work is included in the academic context and is provided
at universities. Italy does not have a double system of polytechnic and academic
universities, unlike other European countries. Social work is currently included in the
university system of higher education as well as almost all other professional educational
courses. Such professional programs, for example, for teachers, nurses, rehabilitators,
were gradually included in the higher education system in similar areas. In 2018, 98 Italian
universities proposed 36 courses of bachelor's level and 35 courses of the master's level
in the field of social work. However, at the same time, the number of courses has declined
over the past few years: for example, in 2014 there were 44 baskets. This is a
consequence of the reform of the government and new criteria established by the
government of the country. The number of enrolled every year is almost stable, and about
1,300 students participate in undergraduate programs at the national level. In addition to
the minimum requirements established by the ministry, each higher educational institution
can freely develop plans and special training programs, compile programs in accordance
with its vision, visit, development strategy and respond to local needs. Universities can
use the remaining loans and resources thanks to their own autonomy. Thus, important
decisions are made at the local level and at the level of a separate university, and the
composition of the university leadership affects the composition of the educational
programs of social work. The influence also has existing educational institutions in the
direction of social work. Moreover, due to the growth of autonomy due to the reform of
2010, the diversification of educational programs in the country has increased. Subjects
in the field of social work develop the principles, methods and basics of social work
(usually at different levels), organize social services, seminars and tutoring for the
practical training of students (Bertotti, 2021).
Social security services in Lithuania were little developed due to chaos in connection with
the transition from the Soviet system to democracy. As a result of the transition of the
state, many families and individuals fell into new social problems, such as poverty,
unemployment, crime and lawlessness. Students' duties in the first year of study in the
field of social work are focused on such skills as involvement / empathy, solving problems,
evaluation, communication and work with any available resources. In the second year of
training, students usually conduct research, focusing on applying the main skills of social
work in evaluating and solving problems at the level of social protection system. In this
way, students and graduates of the Centre created several new public programs (Lorenz,
2021). In the scientific work of Tunney & Kulys (2014), a model of field education is
proposed in order to promote the formation of basic knowledge, values and social work
skills, the connection establishment between educational institutions and social security
institutions, and the impact determination of education programs on the community well-
being in Lithuania. The model includes the components as follows: 1) Core social work
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professional values, knowledge, and skills; 2) Educational program development and
development of student skill; 3) Agency-service development among placement
agencies; 4) Impact on the community as a result of the educational program’s
contribution to social service development.
The education of specialists in the social work field in Cyprus remains at an early stage
of development. There is not any state faculty established in the country, despite the
obvious need to train specialists in social work at state universities. The country also lacks
a culture of social work, regardless of the existence of private programs. This may be due
to the fact that social welfare has never been one of the priorities of local political policy.
The modern educational system is a mixture of various educational approaches and
models from different educational systems (British, American), adapted to the realities of
Cyprus. Social work in the country was the result of the collapse of traditional systems
that supported and ensured the cohesion of social systems. The maturity of the education
system in the training of social workers in such countries as the USA and Great Britain
played an additional role in the transfer of knowledge to individual scholars from different
cultural and educational backgrounds (Panagiotopoulos & Zachariades, 2021).
5. Discussion
Educational training programs in the EU countries in the field of social work testify to the
search for effective models and approaches to the training of social service specialists.
In particular, the most common is competency-based approach, which has been
implemented in Finland, Germany, France, and Italy. In the framework of countries, there
is a significant differentiation of social needs depending on the structure of socially
vulnerable segments of the population. In some countries, social workers are responsible
for assessing people’s eligibility to social benefits, which determines the need for relevant
skills. In other countries, the emphasis is on counselling. In some cases, social
responsibilities are defined by so-called gaps in the system, when other services, for
example, the medical, educational or judicial systems, go beyond their powers, which
cause a number of social problems for different categories of the population. This
determines the content and structure of educational programs, pedagogical features of
training, framework of qualifications. It should be noted that the methodological basis of
training inherent in training models is gradually being transformed in the HEIs of EU
countries. Methodological “schools” that have previously characterized learning models
and training institutions, such as psychodynamic, psychosocial, behavioural or systems
approaches, no longer predominate in these countries. Instead of that, pragmatic
considerations guide the choice of teaching methods, with a strong emphasis on
evidence-based practice and investigations (Ziegler, 2020).
The training of social service specialists is also characterized by the need to maintain
orientation to national requirements from the point of view of the legislative framework,
social policy, service structures and social-economic context, cultural factors. In addition,
specialists should possess appropriate scientific status; they should focus on universal
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aspects of human behaviour and social, economic and historical processes (Harrikari &
Rauhala, 2018).
Thus, it is possible to identify several problems in the system of training of social service
specialists in the EU countries. There are considerable disagreements in the academic
level and status of education in the field of social work. Despite the universal desire for
full “academization”, which means access to universities at all three educational levels of
bachelor, master and doctor of philosophy, there still remains a pronounced dualism
between “classical” universities and other higher educational institutions offering a more
professional orientation to education in the field of social work. However, it has been found
that more and more the 8th degree-level training programs are appearing in German
“universities of applied sciences”. In most countries that have introduced a PhD in social
work filed, there is still a dependence on so-called neighbouring disciplines such as
sociology, psychology or pedagogy. The same applies to the qualifications of staff
teaching social work courses. The requirement for a doctor of philosophy degree for staff
holding academic positions is gaining popularity. This is especially evident in Italy, where
30 years ago the professional association carried out a strong campaign to train social
workers exclusively in universities (Facchini & Giraldo, 2013). In EU countries, internships
are also practised, structured and designed appropriately to help students achieve
standards of professional responsibility.
For a number of countries where social work was in the process of becoming an academic
discipline, the Bologna process was useful as a tool to achieve full integration into
academic structures, to fulfil formal requirements and to justify the minimum duration of
educational programs in the field of social work. The strict adherence to the rule of 3 + 2-
year education cycles also meant that, for instance, Finland was forced to split its
integrated 5-year program into two stages. Specialists in Germany opposed such
standardization. In general, the idea that all university courses in EU countries should
follow a three-year cycle with pre-defined levels of competence outlined in the Dublin
Descriptors has become acceptable. However, there was uncertainty regarding the
qualification level of training programs in the field of social work. Taking into consideration
the increasing demands on the social work profession arising from increasingly complex
social needs, it is not realistically possible to cover all areas of practice and all methods
at the bachelor’s level. However, students enrol in specialized master’s and even PhD
courses without adequate funding and support on the part of employers. At the same
time, training programs for social service specialists are mainly offered at the expense of
students. Therefore, the majority of students are looking for a job already after obtaining
the first educational level. Accordingly, employers, as a rule, do not recognize higher
qualifications in terms of a higher level of salary.
It is also worth considering the issue of specialization within the training programs of social
services specialists. Some countries have always emphasized the general nature of
education, which would allow graduates to find work in various fields and acquire the
necessary specialized skills “on the job place”. Others, however, have supported separate
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areas of specialization from the very beginning. Despite attempts to cluster training
around pre-defined areas of social work, the various fields of social work practice are
increasingly differentiated due to new social requirements. The bachelor’s degree
courses do not provide sufficient time to cover other disciplines, such as family work,
medical or psychiatric social work, disability, probation, and work in educational
institutions. Practical social issues such as community work or community service or work
in crisis situations such as with refugees or during a pandemic are also not taken into
account. Furthermore, it is a paradoxical trend that the idea of an organically structured
accumulation of knowledge and skills, starting from a common core and branching out
into increasingly specialized areas of practice and methods, is disappearing. At the
academic level of the humanities, this shift away from the model of basic and specialized
methodological fields can be explained by the influence of postmodernism and its critique
of “dominant narratives”. On a practical level, agency policy leans towards the demands
of pragmatism (“what works best”), for which evidence-based learning models built on
empirical research form the basis in parallel to empirical developments in medicine.
4. To a large extent, it depends on the issue of accreditation of training courses. In
countries where it is a matter of state power, the influence of political priorities and
lobbying is significant. If this liability is delegated to the corresponding professional
association, this can lead to greater autonomy or practical orientation. In the part where
it is completely left in the academic bodies, there is a danger of a clash with professional
and professional interests or agency; As a result, when the curricula becomes too
“academic”, employers receive more power in which graduates they want to hire in certain
positions. The professional quality of education, however, depends not so much on the
procedural organization of accreditation, but also on the content that was formulated, for
example, in the form of a “qualification structure”, which were introduced between
academies and representatives of the profession, which were recently agreed in
Germany. In the part where this was not achieved, there is a tendency, especially after
privatization both in the provision of services and in education in which the title and
qualification differences are not crazy. It seems that this happens, for example, in Latvia,
where in parallel with social workers there are professions such as “social
rehabilitologists”, “organizers of social benefits”, “social guardians” and even “social
workers of charitable organizations (Karitas)” have grown. Nevertheless, progress can be
achieved only when all interested parties in the field of vocational education in the field of
social work are combined together, instead of leaving quality control in only one
institution.
5. A separate issue is the professional registration of social work graduates as a
prerequisite for employment in appointed positions in the social work. In this regard, the
contradiction between such positions remains mainly unresolved, namely: professional
interests that often arise from the example of other professions, such as psychology or
medicine, which through their “guilds” managed to establish a high degree of autonomy
and control from access to access their professions with appropriate political influence;
academic interests that can consider registration as a restriction on innovation based on
research, but there is a risk that obtaining higher education does not guarantee automatic
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Revista de Tecnología de Información y Comunicación en Educación • Volumen 16, N° 3. Julio-septiembre 2022
admission to a professional register; wider political interests, striving either to restriction,
leave the problem of employment in the free labour market and its changing requirements,
or influence the profession, imposing the ideological conditions of registration.
Maintaining a professional registry, of course, is a means of ensuring the quality of
services and ensuring that licensed specialists are held accountable for their practice.
Nevertheless, it greatly depends on, for example, on the constant updating of skills and
how cases of negligence are considered. The risk of “depression” of social work arises
not so much from the absence or weakness of the regulations on registration, but also
from the tendency to privatize public services that can bypass registration.
6. Conclusion
Social work as an educational training program includes three educational levels:
bachelor’s, master’s and doctoral studies. In general, in the EU countries, general
requirements regarding the structure and content of educational programs are
determined, which are established by legislation. Universities remain empowered to
determine the program content and target competencies of specialists, the content of
individual courses. This contributes to increasing the autonomy of educational institutions
for the training of specialists, increasing the diversification of educational programs.
Curricula are based on social work courses and broad interdisciplinary contextualization.
Educational programs are compiled on the competency-based approach, which involves
the formation of professional skills of specialists. Changes in curricula in accordance with
changes in social practice and European education standards are also characteristic for
educational institutions specializing in the training of social workers, as well as the
growing role of practical experience, internships, and research projects. The training
programs use the competency-based approach in order to overcome social problems and
changes in social security systems.
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